Diagnosed problem with washing machine.

I called this company for help with my washing machine. Don asked me questions over the phone to determine what the problem might be, gave me a suggestion to try and told me to call him back if the problem persisted. It worked and I am grateful for Don’s knowledge, professionalism and integrity – anyone else would have automatically arranged a service call & THEN asked questions and charged me for the same result. If I have a problem with my washing machine again or with any other appliance I will absolutely call Don, and I will recommend his company to anyone in need of appliance repair. I am very impressed.